AutoZone FAQ: Top 100 Questions Answered

Use the AutoZone website's easy lookup tool by entering your vehicle's make, model, and year to find compatible parts, or visit us in-store for personal assistance.

Enjoy free battery testing and installation with your purchase. Our experts ensure your new battery fits right and performs well.

Enter your coupon code at checkout when shopping online at AutoZone to instantly save on your purchase.

Explore a wide range of car accessories at AutoZone, from floor mats and seat covers to car covers and decorative items.

Visit AutoZone for a free brake inspection. We offer a variety of brakes and rotors suited to different driving needs and can guide you on the best options.

Return most items within 90 days with a receipt for a refund or exchange either online or at any AutoZone store.

Yes, AutoZone offers both digital and physical gift cards for purchase online, perfect for any car enthusiast.

Check part availability online using the 'Check Local Inventory' feature or call your nearest store directly for assistance.

First-time customers can sign up for our newsletter to receive special discounts and exclusive offers directly to their inbox.

AutoZone recommends using the oil type specified in your vehicle’s owner manual. We stock synthetic, conventional, and high-mileage oils suitable for various engines.

Easily locate the nearest AutoZone by using the 'Store Locator' feature on our website. Just enter your zip code or city to find detailed information about stores near you.

AutoZone offers free battery and wiper installation services. For other parts, we provide tools and expert advice to help you do the job yourself.

AutoZone offers free battery recycling. Bring your old battery to any of our stores and we’ll handle the rest, ensuring it's recycled responsibly.

Save money by taking advantage of our regular sales, using AutoZone coupons, and joining the AutoZone Rewards program for additional discounts and benefits.

AutoZone provides a warranty on most parts, with terms varying by product type. Many parts, especially our Duralast line, come with a limited lifetime warranty.

Bring the item along with your receipt to any AutoZone store for a hassle-free return or exchange. We aim to make your return process as smooth as possible.

Duralast parts are designed to meet or exceed OEM specifications. Known for their durability and performance, they are an excellent choice for both routine maintenance and major repairs.

Visit any AutoZone store to speak with our knowledgeable staff or contact us through our website for expert advice on auto parts and repairs.

Yes, AutoZone provides specialized services and pricing for commercial accounts, helping businesses manage their automotive maintenance and repair needs efficiently.

At checkout on our website, simply input your coupon code in the designated box to apply your discount immediately.

Yes, you can use our ‘Pick Up In Store’ option when shopping online. Reserve your items online and they’ll be ready for you at the store you choose.

Our Loan-A-Tool service lets you temporarily borrow the necessary tools for your repair jobs, saving you the cost of purchasing them for a one-time use.

No, AutoZone focuses on selling new and remanufactured parts to ensure high quality and reliability for our customers.

We recommend a variety of top-quality cleaning products, including brands like Armor All, Turtle Wax, and Meguiar’s, to keep your car looking its best.

If there’s an issue with your order, contact our customer service immediately. We'll work quickly to correct any discrepancies and ensure your satisfaction.

Some of our best-selling products include car batteries, brake pads, and oil filters, known for their reliability and value.

Check our website regularly, sign up for our newsletter, or follow us on social media to stay updated on the latest deals and promotions.

Once an order is placed, changes might not be possible due to our quick processing times. However, you can contact our customer service for assistance with adjustments.

AutoZone matches the prices of local competitors for identical items in stock. Bring in proof of the lower price, and we will match it.

Track your order on our website. Enter your order number and email. You’ll get the latest updates on your order status.

Yes, join AutoZone Rewards. Earn points on purchases and redeem them for discounts. It’s easy to save on future buys.

We accept credit cards, debit cards, and AutoZone gift cards. PayPal is also an option for online orders. Cash is accepted in stores.

Reach us by phone, email, or live chat on our website. For quick questions, live chat is best. For detailed help, call or email us.

Store hours vary by location. Most stores open early and close late, seven days a week. Check our website for exact hours for your local AutoZone.

Yes, AutoZone offers discounts to active, reserve, and retired military personnel. Show your military ID at checkout to get your discount.

With AutoZone Rewards, you earn points on every purchase. Redeem points for discounts on future buys. It’s an easy way to save money on car maintenance.

Buy wipers from AutoZone and we’ll install them for free. Just bring your car to the store and our staff will take care of it.

Yes, AutoZone offers a free engine light check. Visit any store and we’ll help diagnose the issue for you.

AutoZone sells tire inflators and patch kits. While we don’t fix tires, we provide the tools and advice you need to handle a flat yourself.

AutoZone sells tire inflators and patch kits. We don’t fix tires but we provide tools and advice to handle it yourself.

AutoZone offers standard, expedited, and next-day shipping. Costs vary by location and order size. Check our website for details.

Log in to your AutoZone Rewards account online. Go to the account settings to update your information. It’s quick and easy.

Yes, visit the AutoZone website for car care tips and DIY guides. Our site has articles and videos to help you maintain your vehicle.

Special order parts can be returned within 90 days. They must be in new condition with a receipt. Some restrictions may apply, so check with your local store.

Visit AutoZone’s website and search for the part. The product page will have technical specs, compatibility info, and customer reviews.

Yes, AutoZone provides free repair guides online. Just enter your vehicle’s details on our website to access step-by-step guides and helpful tips.

Refunds are processed within 7-10 business days after we receive the returned item. You’ll get a notification once the refund is issued.

Yes, you can place an order over the phone. Call our customer service team, and they’ll help you find and order the right parts.

Contact AutoZone customer service right away. We’ll arrange a return or exchange for the defective part at no extra cost to you.

Visit your local AutoZone or call our customer service. We'll help find the right part and arrange a return or exchange if needed.

Yes, AutoZone recycles batteries and motor oil. Bring your old batteries and used oil to any store for proper disposal.

Yes, AutoZone’s website has many installation videos. Just search for your part or repair topic to find helpful step-by-step guides.

Use our website’s vehicle lookup tool. Enter your car’s make, model, and year to find the right headlight bulb. You can also ask in-store for assistance.

Bring the part and your receipt to any AutoZone store. We’ll help with the warranty process and get you a replacement if applicable.

No, AutoZone doesn’t offer towing services. We do sell towing accessories like hitches and tow straps to help you with your towing needs.

AutoZone’s website offers repair guides, how-to videos, and product recommendations. It’s a great resource for DIY car maintenance and repairs.

Yes, AutoZone offers a range of custom parts and accessories. Use our website’s search tool or visit a store to find parts specific to your vehicle.

AutoZone partners with trusted manufacturers and performs rigorous quality checks. We stand by our products with warranties to ensure your satisfaction.

Common signs include dim headlights, slow engine crank, and the battery warning light on your dashboard. If you’re unsure, visit AutoZone for a free battery test.

Check your vehicle’s owner manual for the recommended oil type. AutoZone offers a range of synthetic, conventional, and high-mileage oils to suit your needs.

Yes, but returns without a receipt may be refunded at the lowest selling price or exchanged. Having the receipt ensures a smooth return process.

Yes, AutoZone carries a variety of parts for motorcycles and ATVs. Check our website or visit a store to find what you need.

Use AutoZone’s online vehicle lookup tool. Enter your car’s make, model, and year to see if a part fits your vehicle.

AutoZone does not install tires, but we sell tire installation tools and kits. Visit us for advice on DIY tire installation or to find a local installer.

Costs vary by service and location. For accurate pricing, visit your local AutoZone or check our website for more details on specific services.

AutoZone doesn’t require appointments for most services. Just drop by during store hours, and our team will assist you.

Yes, AutoZone provides custom hydraulic hose services. Visit a participating store to get hoses made to your specifications.

AutoZone updates its online inventory regularly to reflect current stock levels. Check our website for the most up-to-date availability.

Electronic items can be returned within 90 days if they are in new condition and with a receipt. Some restrictions apply, so check with your local store for specifics.

Yes, AutoZone offers a variety of touch-up paints to match your car's color. Use our website or visit a store to find the right shade for your vehicle.

AutoZone sells window tinting kits and tools but does not offer installation services. You can find DIY kits in our stores and online.

If you need a copy of your receipt, visit the store where you made the purchase or contact customer service. They can help retrieve your purchase details.

Yes, AutoZone offers free testing for alternators and starters. Bring your parts to any AutoZone store for a quick and easy test.

AutoZone provides safety guidelines and instructions with many of its products. Always read the labels and follow the recommended safety practices to ensure proper use.

AutoZone offers free oil check services but does not change oil. We sell all the supplies you need for a DIY oil change and can guide you through the process.

Visit the careers section on our website. There you can find job openings, learn about the company culture, and apply online.

AutoZone is committed to protecting your privacy. We use secure systems to safeguard your personal information and do not share it without your consent.

Yes, AutoZone offers a variety of gift items perfect for car lovers, including tools, accessories, and gift cards.

AutoZone supports local communities through various programs, including sponsorships, community events, and charitable donations.

Yes, AutoZone offers a range of performance parts for racing. Check our website or visit a store to find parts that enhance your vehicle's performance.

Ensure you are on the official AutoZone website. Avoid using public Wi-Fi for transactions and regularly monitor your bank statements for any unauthorized charges.

Common questions include topics about battery testing, oil changes, finding the right parts, and AutoZone Rewards. Check our website for a comprehensive FAQ section.

Visit the recalls section on our website or contact customer service. You can also check with the manufacturer for any recall information.

For winter, check your battery, antifreeze levels, and tires. In summer, ensure your air conditioning is working, and your coolant levels are adequate. Regular maintenance tips are available on our website.

Yes, many tools sold at AutoZone come with warranties. Check the packaging or our website for specific warranty details on each tool.

Material Safety Data Sheets (MSDS) are available on the AutoZone website. Search for the product, and you’ll find the MSDS linked on the product page.

To submit a review, go to the product page on our website. Scroll down to the review section, click on "Write a Review," and share your experience.

Yes, AutoZone matches local competitors' prices on identical items in stock. Bring proof of the lower price to the store, and we’ll match it.

Log in to your AutoZone account, go to "My Vehicles," and update your vehicle details. This ensures you get accurate parts recommendations for your car.

Currently, AutoZone does not offer international shipping. We only ship to addresses within the United States, including Alaska and Hawaii.

AutoZone offers same-day delivery in select areas. Check our website for availability in your location, and choose same-day delivery at checkout if it’s available.

To unsubscribe, click the "Unsubscribe" link at the bottom of any AutoZone email. Follow the instructions to remove your email from our list.

Yes, AutoZone accepts used motor oil and other automotive fluids for recycling. Bring them to any store, and we’ll handle the disposal for you.

Go to the login page on our website and click "Forgot Password." Enter your email address, and we’ll send you instructions to reset your password.

Yes, AutoZone sells various roadside assistance products, including jumper cables, tire inflators, and emergency kits. Check our website or visit a store to see the full range.

AutoZone offers a wide range of lighting products, including headlights, taillights, interior lights, and LED upgrades. Use our website’s vehicle lookup tool to find the right fit.

Consider your driving style and needs. For daily driving, standard brake pads are sufficient. For performance or heavy-duty use, look for high-performance or ceramic pads. Our staff can help you choose.

AutoZone sells car audio equipment but does not provide installation services. However, we can offer advice and recommend local installers.

Contact AutoZone customer service immediately. Provide your order details and explain the issue. We’ll work quickly to resolve the problem and ensure you receive the missing item.